Privacy Policy

01

Overview & Scope

This Privacy Policy describes how D6Five ("D6Five," "we," "us," or "our"), located at 5473 Blair Rd, Suite 100, Dallas, TX 75231, collects, uses, and protects personal information in connection with our website at www.d6five.com, our SMS messaging program, and all related services (collectively, the "Services").

By using our Services or opting into our SMS program, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services. This policy should be read alongside our Terms of Service.

02

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our Services.

Information you provide directly:

• Identity information: First name, last name
• Contact information: Email address, mobile phone number
• Communication preferences: How you heard about us, opt-in consent records with timestamps
• Correspondence: Messages you send us via email or SMS replies

Information collected automatically:

• Usage data: Pages visited, time spent on site, referring URLs
• Device information: Browser type, operating system, IP address
• Cookie data: As described in Section 10 below

03

SMS Messaging & Mobile Data

When you opt into our SMS messaging program at www.d6five.com/sms-consent/, we collect the following information specifically in connection with that program:

• Your mobile phone number
• Your opt-in consent record, including the date, time, and method of consent
• Your opt-out record, if and when you unsubscribe
• Message interaction data (delivery status, opt-out keywords)

Our SMS program is operated in compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA guidelines, and carrier requirements under the A2P 10DLC framework. Message frequency varies; approximately 2–4 messages per month. Message and data rates may apply.

04

How We Use Your Information

We use the information we collect for the following purposes:

• To operate our SMS program: Sending text messages you have consented to receive, including updates, notifications, and value-added content
• To manage your subscription: Processing opt-in and opt-out requests, maintaining consent records
• To communicate with you: Responding to inquiries submitted via email or SMS
• To improve our Services: Analyzing usage patterns to enhance our website and communications
• To comply with legal obligations: Maintaining records as required by applicable law and carrier regulations
• To protect our Services: Detecting and preventing fraud, abuse, or violations of our Terms of Service

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

05

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We engage trusted third-party vendors who process data on our behalf solely to operate our Services — such as SMS platform providers, email delivery services, and website hosting providers. These parties are contractually bound to use your data only as directed by us.
• Legal requirements: We may disclose information when required by law, court order, or government authority, or when necessary to protect the rights, property, or safety of D6Five, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your data is transferred and becomes subject to a different privacy policy.
• With your consent: We may share your information with third parties when you have given us explicit permission to do so.

06

SMS Data & Third Parties

The only third party with whom SMS-related data is shared is Twilio Inc., our SMS platform provider, acting strictly as a data processor to facilitate message delivery on our behalf. Twilio is bound by its own privacy policy and data processing agreements and does not use your data for its own marketing purposes.

SMS opt-in consent is specific to D6Five's messaging program. It is not transferable, not assignable, and cannot be used by any other party or campaign without your separate, explicit consent.

07

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• SMS consent records: Retained for a minimum of 4 years from the date of opt-in or opt-out, as required for regulatory compliance and carrier audit purposes
• Contact information: Retained while you are an active subscriber or have an active relationship with D6Five, and for up to 2 years thereafter
• Website usage data: Retained for up to 12 months

You may request deletion of your personal information at any time by contacting us at connect@d6five.com. We will honor deletion requests subject to our legal and regulatory retention obligations.

08

Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls limiting data access to authorized personnel, and regular security reviews of our data practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

09

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out of SMS: Reply STOP to any message, or email us at connect@d6five.com to be removed from our messaging list
• Portability: Request a machine-readable copy of your personal data where technically feasible
• Objection: Object to certain types of processing, including direct marketing

To exercise any of these rights, contact us at connect@d6five.com or call 945.310.4437. We will respond to your request within 30 days. We will not discriminate against you for exercising any of these rights.

10

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., pages visited, time on site)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use cookies to collect information for SMS opt-in purposes.

11

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a person under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us at connect@d6five.com.

12

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or carrier regulations. When we make material changes, we will update the effective date at the top of this page. For significant changes affecting our SMS program, we may also notify active subscribers via text message.

We encourage you to review this policy periodically. Your continued use of our Services or participation in our SMS program after changes are posted constitutes your acceptance of the updated policy.

13

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

We aim to respond to all privacy-related inquiries within 10 business days. For SMS opt-out requests, replying STOP to any message is the fastest method and takes effect immediately.